Partially Degraded Service
Application ? Operational
Feed App Operational
Journeys App Operational
Forms App Operational
Reports App Degraded Performance
Contacts App Operational
Email App Operational
Notifications App Operational
SMS App Operational
Postcards App Operational
Salesforce Integration Operational
Segment Integration Operational
Zapier Integration Operational
API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2017

No incidents reported today.

Feb 21, 2017
Resolved - This incident has been resolved.
Feb 21, 19:35 UTC
Update - Reports are now available for most accounts. Thanks for your patience. We'll remove this status once everyone is up to date.
Feb 21, 02:24 UTC
Identified - We have identified the root cause and are working to address it.
Feb 21, 01:44 UTC
Investigating - We are investigating delays in reporting (both email and Headsup).
Feb 21, 00:45 UTC
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017
Resolved - This incident has been resolved.
Feb 16, 00:39 UTC
Update - We have identified the delays as being caused by database latency. We are working with our database provider to resolve this as soon as possible. In the meantime, queues are continuing to be processed but slower than usual.
Feb 15, 20:46 UTC
Identified - We are experiencing delays processing journeys due to higher than usual volume. We are working to address this and will update this status when queues are clear.
Feb 15, 19:35 UTC
Feb 15, 2017
Resolved - Recurly has resolved the root cause of the slow response times so subscription information is available again.
Feb 15, 17:21 UTC
Identified - Our subscription provider, Recurly, is experiencing slow response times (see https://status.recurly.com/incidents/fdvfnvz2tlz7 for more) which means subscription information is temporarily unavailable.
Feb 15, 16:28 UTC
Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017

No incidents reported.

Feb 8, 2017

No incidents reported.