All Systems Operational
Application ? Operational
Feed App Operational
Journeys App Operational
Forms App Operational
Reports App Operational
Contacts App Operational
Email App Operational
Notifications App Operational
SMS App Operational
Postcards App Operational
Salesforce Integration Operational
Segment Integration Operational
Zapier Integration Operational
API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2017

No incidents reported today.

May 22, 2017
Resolved - From approximately 5:05pm to 5:40pm PST our API was unavailable due to a database outage. Our provider has identified the root cause and has taken action to resolve it. Requests made during this period will need to be retried. Zapier users can take advantage of their replay feature: https://zapier.com/help/manual-task-replay/. We apologize for the inconvenience caused and will be continuing to closely monitor.
May 22, 01:00 UTC
Monitoring - Our provider has addressed the underlying cause and we are continuing to monitor.
May 22, 00:41 UTC
Investigating - We are working with our database provider to address API unavailability. We'll provide updates as soon as possible.
May 22, 00:15 UTC
May 21, 2017
From approximately 7:38am to 8:12am PST our API was unavailable due to a database outage. Our engineering team worked with our provider to address this as soon as possible, however requests made during this period will need to be retried. Zapier users can take advantage of their replay feature: https://zapier.com/help/manual-task-replay/
May 21, 15:37 UTC
May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017
Resolved - This incident has been resolved.
May 12, 00:15 UTC
Update - Sendgrid report that "all mail has since been dequeued and is being processed once again without delay". We confirmed this on our end so are marking this as resolved.
May 12, 00:12 UTC
Update - Sendgrid has updated their status page - please see http://status.sendgrid.com/incidents/w9ht0166lnks. We will also continue to provide updates here.
May 11, 23:34 UTC
Identified - Our email server provider, Sendgrid, is investigating this issue and we will provide updates as well have them.
May 11, 23:28 UTC
Investigating - We are investigating reports of email delivery delays. We believe they are caused by processing delays from our email server provider. We will update this status as soon as possible.
May 11, 23:12 UTC
May 10, 2017
Completed - The scheduled maintenance has been completed.
May 10, 23:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 UTC
Scheduled - From 4-5pm PST we will be conducting scheduled maintenance. This will impact journey task processing, which will be delayed during this period. We'll update once this maintenance is complete and tasks queued during this maintenance are completed.
May 10, 22:37 UTC
May 9, 2017

No incidents reported.