Journey processing delays

Incident Report for Autopilot Journeys

Resolved

This incident has been resolved.

Posted May 30, 2018 - 19:30 UTC

Monitoring

We have taken action to improve processing throughput. We're seeing an increase in tasks being processed. We'll continue to provide updates.

Posted May 30, 2018 - 18:06 UTC

Identified

Due to a much higher than usual volume of incoming tasks we are experiencing journey processing delays. We are working through the backlog of tasks as quickly as possible and will close this status once processing times are back to normal.

Posted May 30, 2018 - 16:19 UTC

This incident affected: Journey task processing.