Twilio investigating inconsistent SMS delivery

Incident Report for Autopilot Journeys

Resolved

This incident has been resolved.

Posted Feb 17, 2016 - 19:34 UTC

Update

Twilio have identified the cause and we will begin rolling out an update. We'll confirm when all accounts have been updated.

Posted Feb 17, 2016 - 02:41 UTC

Identified

We are working with Twilio to identify the cause of some SMSs not being delivered. We will provide more updates as we have them.

Posted Feb 16, 2016 - 18:08 UTC