Our provider has taken action and performance is returning to normal. We sincerely apologize for the inconvenience. We are continuing to monitor closely.
Posted 11 days ago. Oct 04, 2018 - 20:47 UTC
Our database provider is experiencing latency which is preventing some users from logging in and causing degraded performance. They are investigating as a priority. Journey tasks are continuing to be processed however slower than normal.
Posted 11 days ago. Oct 04, 2018 - 20:28 UTC
This incident affected: Application, API, and Journey task processing.