All Systems Operational

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Welcome to Autopilot Journey's status page.

Uptime over the past 90 days. View historical uptime.
Application ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Journey task processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 23, 2021

No incidents reported today.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Disruption of some services due to database provider issues
Resolved - Our database provider had an incident which caused access and task delay issues for some customers. This has been resolved now.
Sep 15, 14:00 UTC
Sep 14, 2021

No incidents reported.

Sep 13, 2021
Some customers having issues accessing their account
Resolved - The server login issue has now been resolved.

At this stage it appears to be an issue with the system thinking customer accounts were deployed to a server when they were not. Hence our normal alerting did not correctly inform us of this problem and it was unclear why accounts could not be accessed.

We will continue to look into this issue and prevent the cause of it from occurring again.
Sep 13, 03:05 UTC
Monitoring - We have fixed the issue and you can access your account as normal. If you still have any trouble please email support@autopilothq.com
Sep 13, 02:15 UTC
Update - Note that journeys continue to run as expected. This is an application server issue.
Sep 13, 02:06 UTC
Update - We are continuing to investigate this issue.
Sep 13, 02:06 UTC
Investigating - We are currently working on why people are having trouble logging into their account
Sep 13, 02:01 UTC
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

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