Resolved -
This incident has been resolved.
May 17, 13:50 UTC
Update -
Systems are back to performing as normal. We have found the cause of the issue and are working to prevent this from happening again.
May 17, 12:52 UTC
Monitoring -
The system is returning to normal and we are monitoring closely to ensure performance continues and things catch up.
May 17, 12:21 UTC
Update -
We are still working on resolving the performance issues.
May 17, 11:23 UTC
Identified -
We have found that there is an issue with our database and we are working to restore full functionality.
May 17, 10:05 UTC
Investigating -
We are investigating an issue with slow journey processing and publishing. We believe our database provider is experiencing issue and will update as soon as we have more information.
May 17, 09:04 UTC