All Systems Operational

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Welcome to Autopilot Journey's status page.

Uptime over the past 90 days. View historical uptime.
Application ? Operational
90 days ago
99.92 % uptime
Today
API ? Operational
90 days ago
99.97 % uptime
Today
Journey task processing Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 1, 2021

No incidents reported today.

Nov 30, 2021
Email Provider Statistic Delays
Resolved - This incident has been resolved.
Nov 30, 17:54 UTC
Identified - Our email provider are investigating global delays in sending statistics due to high mail volume. Sends are processing but reporting statistics are also delayed in Autopilot because of our provider's issue.
Nov 29, 23:25 UTC
Nov 29, 2021
Slow journey and email statistics
Resolved - Processing has caught up and we are now considering this resolved.
Nov 29, 18:38 UTC
Identified - We have identified an issue where journey and email statistics are taking longer than usual to process. This will mean that stats may appear in correct. They will eventually catch up, but there could be a delay of between 3-23 hours on statistics. We expect to have this issue resolved early next week. For now, continue to refresh the statistics and it will catch up over time.
Nov 26, 09:57 UTC
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021
Nov 25, 2021

No incidents reported.

Nov 24, 2021
Errors logging into autopilot instances
Resolved - This issue has been better since AWS fixed their issue with Lambda functions and we are now considering this resolved.
Nov 24, 21:38 UTC
Monitoring - We have identified issues caused by the AWS Ohio (us-east2) lambda failures here https://status.aws.amazon.com.
AWS has now marked this as resolved and we are seeing an improvement and monitoring to confirm all is resolved.
Nov 24, 20:19 UTC
Investigating - We are currently investigating issues that are preventing logging into the application.
Nov 24, 18:46 UTC
Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

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