System latency and app unavailability

Incident Report for Autopilot

Resolved

This incident has been resolved.

Posted 3 months ago. Jun 27, 2019 - 17:15 UTC

Update

The issue has been resolved and we are monitoring closely.

Posted 3 months ago. Jun 27, 2019 - 17:06 UTC

Identified

Our database provider is experiencing latency and is investigating as a priority. This is causing system latency and app unavailability.

Posted 3 months ago. Jun 27, 2019 - 16:53 UTC

This incident affected: Application, API, and Journey task processing.