System latency

Incident Report for Autopilot

Resolved

This incident has been resolved.

Posted 11 days ago. Oct 04, 2018 - 05:38 UTC

Update

Our provider has taken action and performance is beginning to improve. We'll continue to provide updates.

Posted 11 days ago. Oct 04, 2018 - 05:27 UTC

Update

Some users are unable to login due to this incident. Journey tasks are still being processed however at slower than usual speed.

Posted 11 days ago. Oct 04, 2018 - 04:54 UTC

Identified

Our database provider is experiencing latency which is impacting application performance. They are investigating as a priority.

Posted 11 days ago. Oct 04, 2018 - 04:52 UTC

This incident affected: Application, API, and Journey task processing.