System latency

Incident Report for Autopilot

Resolved

This incident has been resolved.

Posted 2 months ago. Oct 04, 2018 - 05:38 UTC

Update

Our provider has taken action and performance is beginning to improve. We'll continue to provide updates.

Posted 2 months ago. Oct 04, 2018 - 05:27 UTC

Update

Some users are unable to login due to this incident. Journey tasks are still being processed however at slower than usual speed.

Posted 2 months ago. Oct 04, 2018 - 04:54 UTC

Identified

Our database provider is experiencing latency which is impacting application performance. They are investigating as a priority.

Posted 2 months ago. Oct 04, 2018 - 04:52 UTC

This incident affected: Application, API, and Journey task processing.