System latency

Incident Report for Autopilot

Resolved

This incident has been resolved.

Posted 5 months ago. Jan 11, 2018 - 20:28 UTC

Update

Performance is continuing to improve and we are working through journey task queues.

Posted 5 months ago. Jan 11, 2018 - 19:11 UTC

Monitoring

Our database provider has taken action and performance is beginning to improve. We are continuing to monitor.

Posted 5 months ago. Jan 11, 2018 - 18:13 UTC

Investigating

We are investigating system latency. You may notice app performance is slow in the meantime. Journey processing is continuing but may be delayed.

Posted 5 months ago. Jan 11, 2018 - 17:59 UTC