System latency

Incident Report for Autopilot

Resolved

This incident has been resolved.

Posted 10 months ago. Jan 11, 2018 - 20:28 UTC

Update

Performance is continuing to improve and we are working through journey task queues.

Posted 10 months ago. Jan 11, 2018 - 19:11 UTC

Monitoring

Our database provider has taken action and performance is beginning to improve. We are continuing to monitor.

Posted 10 months ago. Jan 11, 2018 - 18:13 UTC

Investigating

We are investigating system latency. You may notice app performance is slow in the meantime. Journey processing is continuing but may be delayed.

Posted 10 months ago. Jan 11, 2018 - 17:59 UTC