Cloud Database Provider Latency

Incident Report for Autopilot Journeys

Resolved

This incident has been resolved.
Posted Sep 27, 2024 - 15:30 UTC

Identified

Our cloud database provider have investigated the issue and is implementing a solution.
Posted Sep 27, 2024 - 01:36 UTC

Investigating

We are seeing slow load times and degraded app performance due to our cloud database provider. We are investigating.
Posted Sep 26, 2024 - 16:17 UTC
This incident affected: Application, API, and Journey task processing.