Degraded Database Performance

Incident Report for Autopilot Journeys

Resolved

This incident has been resolved.
Posted Jun 21, 2023 - 17:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 21, 2023 - 06:48 UTC

Investigating

We have notified our cloud database provider of performance issues we are seeing. They have acknowledged the issue and are investigating. Autopilot application performance will be degraded.
Posted Jun 21, 2023 - 00:33 UTC
This incident affected: Application, API, and Journey task processing.