Degraded Database Performance

Incident Report for Autopilot Journeys

Resolved

This incident has been resolved.

Posted May 02, 2023 - 03:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 02, 2023 - 00:31 UTC

Investigating

We have notified our cloud database provider of performance issues we are seeing. They have acknowledged the issue and are investigating. Autopilot application performance will be degraded.

Posted May 02, 2023 - 00:10 UTC

This incident affected: Application, API, and Journey task processing.