Network issue affecting some users

Incident Report for Autopilot Journeys

Resolved

We believe this issue was related to a greater issue with connectivity between ISPs and AWS and is now resolved.

Posted Dec 05, 2022 - 22:40 UTC

Monitoring

We believe this issue was related to a greater issue with connectivity between ISPs and AWS. We have not seen issues for some time now so this is likely resolved, but we will continue to monitor.

Posted Dec 05, 2022 - 22:39 UTC

Investigating

We are investigating a network issue affecting some users access to the application. It does not impact the product beyond access to the user interface.

Posted Dec 05, 2022 - 21:01 UTC

This incident affected: Application.