Database issue

Incident Report for Autopilot Journeys

Resolved

The system has returned to normal operation
Posted Oct 08, 2021 - 07:08 UTC

Monitoring

Our database provider has confirmed that the affected nodes are fixed. We are continuing to monitor to check that things are okay.
Posted Oct 08, 2021 - 07:05 UTC

Investigating

Several of our database nodes are having issue and this may impact several services. We have logged a ticket with our database provider and will update as soon as this is fixed.
Posted Oct 08, 2021 - 06:36 UTC
This incident affected: Application, API, and Journey task processing.
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