Degraded Database Performance

Incident Report for Autopilot Journeys

Resolved

This incident has been resolved.

Posted Jul 16, 2023 - 06:25 UTC

Update

We are continuing to monitor requests made by our application to our database provider. We see significant improvement relative to performance degradation seen at start of this incident.

Posted Jul 14, 2023 - 18:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 14, 2023 - 04:11 UTC

Investigating

We have notified our cloud database provider of performance issues we are seeing. They have acknowledged the issue and are investigating. Autopilot application performance will be degraded.

Posted Jul 13, 2023 - 17:37 UTC

This incident affected: Application.